Please be aware that if the return is due to a change of mind or any reason unrelated to defects or damage, the customer is responsible for covering the return shipping fees. This includes returns for items that are no longer wanted, do not meet your expectations, or any other non-defective reasons for returning the product.
We strongly recommend using a trackable shipping method when returning the item. This will help ensure that the package reaches us safely and can be tracked in case of any issues during transit. We cannot be held responsible for lost or undelivered return shipments, so using a trackable service will provide peace of mind and avoid potential complications.
Once we receive the returned item and confirm its condition, we will process the refund according to our policy. Please note that the refund will only be issued once the returned item is inspected and meets the return criteria.
We advise that you check the return shipping costs before initiating the return, as these are the customer’s responsibility. Returns that do not comply with our return policy (such as those received after the return window or items that have been used or damaged) may not be eligible for a refund. If you have any questions or need assistance with your return, our customer service team is available to help you.